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Call center routes: USA

Call center termination to United States.

Continental US call center termination with scalable capacity for high-volume predictive and auto dialing.

SIP
+1Dial code
$0.0045Starting rate per minute
24/7Support
SIPG.711, G.729, GSM
Routes

Route options for United States

RouteBest forCLIRate per minute
Continental US (call center)Predictive, auto and blended dialingValid US CLI requiredfrom $0.0045
Premium CLIEnterprise, retail and carrier trafficCLI passed throughfrom $0.0065
Inbound originationToll-free and local numbers on requestn/aOn request

Time zone: Eastern to Pacific. Indicative figures for planning. They depend on destination and traffic profile and are not a guarantee; final rates and quality targets are confirmed in your written rate sheet.

Calling rules

Dialing United States responsibly

Rules differ by country and change over time. This is general guidance, not legal advice, so confirm current requirements for your campaign.

  • Call between 8am and 9pm in the recipient's local time.
  • Scrub against the National Do Not Call Registry and state lists, and keep an internal DNC list.
  • Obtain the consent the TCPA requires for autodialed and prerecorded calls.
  • Use a CLI you are entitled to use; STIR/SHAKEN attestation depends on number ownership.
Compliance for all markets
FAQ

United States routes: common questions

What CLI do I need to call United States?

Call center routes need a valid, routable caller ID that you are entitled to use. Premium CLI routes pass your CLI through. We can advise on the best option for your campaign.

Can I test United States routes first?

Yes. Request a test account and send real traffic to check ASR, ACD and post-dial delay before you top up.

Which dialers work with these USA routes?

Any SIP dialer, including Vicidial, Asterisk-based and our own hosted dialer. See the integration guide.

Send traffic to United States

Get a rate sheet and a free test account.