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Integration guide

Connect your switch in minutes.

Standard SIP. Send us your IP address, and we will return your credentials, signaling endpoint and dial format with your test account.

Quick start

From test account to first call

Request a test account

Tell us your public IP address, expected volumes and destinations.

Configure your trunk

Add the signaling endpoint we send you and set the codecs below.

Send a test call

Dial in E.164 format, check call quality and then request production capacity.

Connection details

Parameters to configure

Replace YOUR_SIP_HOST in the examples with the endpoint from your welcome email.

ParameterValue
TransportUDP or TCP, port 5060 (TLS on request)
AuthenticationIP allow-list or SIP digest
CodecsG.711 A-law, G.711 mu-law, G.729, GSM
DTMFRFC 4733 / RFC 2833
Dial formatE.164, for example 442071234567 or 14155550100
CLISend a valid, routable caller ID in the From or P-Asserted-Identity header
FaxT.38 on request
Rate limitDefault 20 calls per second, increased on request
FailoverSecondary signaling endpoint supplied with your account
Configuration examples

Asterisk, FreeSWITCH and Vicidial

Examples are starting points. Adjust contexts and security settings for your own system. Using Vicidial? See the Vicidial carrier guide.

Asterisk (PJSIP)

[voipkart]
type=endpoint
context=from-voipkart
disallow=all
allow=ulaw,alaw,g729
dtmf_mode=rfc4733
aors=voipkart

[voipkart]
type=aor
contact=sip:YOUR_SIP_HOST:5060

[voipkart]
type=identify
endpoint=voipkart
match=YOUR_SIP_HOST

FreeSWITCH

<gateway name="voipkart">
  <param name="proxy" value="YOUR_SIP_HOST"/>
  <param name="register" value="false"/>
  <param name="caller-id-in-from" value="true"/>
</gateway>

Vicidial carrier

[voipkart]
disallow=all
allow=ulaw
allow=g729
type=friend
host=YOUR_SIP_HOST
dtmfmode=rfc2833
qualify=yes
insecure=port,invite
context=trunkinbound
Troubleshooting

If a call does not connect

403 Forbidden

Your IP is not on the allow-list. Send us your current public IP.

404 or 503

Check the dial format, destination and available balance on your account.

One-way audio

Check NAT and firewall settings and that RTP ports are open between your switch and ours.

Still stuck? Email support@voipkart.com, available 24/7.

Ready to connect?

Get a free test account and your connection details.